Kronos Manager Position Summary
The Kronos Manager oversees all aspects of the UKG (formerly Kronos) workforce management system at the Hospital, including Time and Attendance, Accruals, Advanced Scheduler, and other modules. This role is responsible for system configuration, implementing new business requirements, managing enhancements, and overseeing upgrades. As the primary liaison between UKG, various hospital departments, and external stakeholders, this position requires both technical expertise and strong interpersonal skills. The Kronos Manager will provide strategic insights through metrics, reporting, and predictive analytics related to labor and workforce management. Key responsibilities include application configuration, interface management, testing, deployment, and policy integration. Familiarity with Meditech platforms is necessary. This individual contributor role manages two professionals: a Kronos Specialist and a Senior Kronos Specialist.
Essential Functions and Responsibilities
System Administration and Management
- Coordinate application administration tasks, including configuration, troubleshooting, and maintenance
- Manage all aspects of the existing Kronos installation and implementation of new modules and upgrades
- Serve as the subject matter expert for all Kronos (Dimensions) modules used at the hospital
- Establish and communicate standards for Kronos modules across the organization
Strategic Planning and Analysis
- Partner with HR & Payroll to identify, analyze, and document business needs and requirements
- Lead the creation of technical specifications, design documentation, and testing strategies
- Analyze business needs and the impact of proposed configuration changes
- Make recommendations to leadership based on system analysis
Problem-Solving and Communication
- Anticipate and mitigate system problems, communicating with appropriate personnel to resolve issues
- Interface with various stakeholders to resolve issues, improve workflow, and streamline processing
- Develop and maintain the hospital’s policies and procedures to reflect best practices
Project Management and Development
- Manage the development and maintenance of integrations between Kronos and the hospital’s systems
- Oversee the creation of job aids, training documentation, and operational procedures
- Manage hardware/software updates for Kronos clocks and reconcile inventory
- Present new Kronos functionality to senior leadership and key stakeholders
Temporary Staff Management
- Manage the implementation and support of temporary agency staff in Kronos
- Reconcile and process agency staff payroll and related reporting
Education & Experience Requirements
- Bachelor's degree required
- 3-5 years recent experience with Kronos Dimensions, Dellboomi, Workday, HR and Payroll services
- Prior labor management, scheduling, and staffing experience highly recommended
- Strong analytical and strategic skills
- Ability to work independently in a fast-paced environment
- Excellent collaboration and presentation skills
- Proficiency in Microsoft Office Suite and general business computer applications
The salary for this position will be determined based on factors such as location, experience, education, credentials, and internal equity.